Return and Refund Policy
At Ragda Agro Farm, we strive to ensure our customers are completely satisfied with their purchases. Our return and refund policy is designed to provide you with a hassle-free experience.
- Return Eligibility
– Products must be returned in their original packaging and condition. *
– Returns are accepted within 14 days of delivery. *
– Perishable goods such as fresh fruits and vegetables are not eligible for return unless they arrive damaged or spoiled.* - Process for Returns
1. Initiate a Return: To start a return, please contact our customer service team at [support@ragdaagrofarm.com](mailto:support@ragdaagrofarm.com) with your order number and reason for the return.
2. Approval: Once your return request is approved, you will receive instructions on how and where to send your package.
3. Shipping: Customers are responsible for the shipping costs of returning items, except in cases where products are damaged or defective upon arrival. - Refunds
– Refunds will be processed within 5-7 business days after we receive and inspect the returned item.*
– The refund will be credited to your original payment method. * - Damaged or Defective Items
– If you receive a damaged or defective item, please notify us within 48 hours of delivery. We will arrange for a replacement or refund as per your preference. - Non-Returnable Items
– Certain items such as perishable goods, custom orders, and sale items are not eligible for returns. - Contact Us
For any questions or concerns about our return and refund policy, please reach out to us at [support@ragdaagrofarm.com](mailto:support@ragdaagrofarm.com) or call us at +91 7905416915.